New Service: Capture's Photographs Pickup Service is Now available! Learn more

Convert Old Photos to Digital

Preserve Your Family's Memories

 Digitise photographs at the highest quality
Customise the title and date for every folder
Secure and automated upload to Google Photos

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grayscale photo of Eiffel tower on top of white envelope

Preserve Photos for Future Generations with Capture’s Photo Scanning Service

The most common ways people have traditionally kept family photos are in physical photo albums or shoeboxes. However, this method makes it difficult to share and preserve the memories for future generations. Old photos are also at risk of fading, discolouration, water damage, and other forms of deterioration, even when stored in albums, closets, or scrapbooks. Capture’s photo digitising service can scan loose photos, negatives, and slides and turn them into high-quality digital files and preserve them as digital downloads that are easy to share.

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Why Should You Convert Photos to Digital?

There are many reasons to digitise photos, slides, and negatives:

The lifespan of photos, slides, and negatives can vary. It depends on what they're made of, how they're stored, and how old they are. Slides and negatives tend to last longer than traditional photo prints but can still deteriorate over time. Photo prints can fade or yellow quickly if not stored properly.

Photo albums and shoeboxes full of photographs are susceptible to floods, fire, theft, and other catastrophes, but digital images can be saved and shared forever.

Digital copies offer organizational features so you can rename, archive, and add additional information.

Photo albums, photo prints, scrapbooks, and shoeboxes of photographs take up a lot of space, but you can store them in digital format on your computer, a hard drive, a USB flash drive, or in the cloud (via iCloud, Google Photos, or Dropbox).

When you have preserved digital photo albums, your loved ones won’t have to fight over the physical copies of your family memories to enjoy them for decades to come.

It is much easier to share digital photos across the world with anybody using email and social media.

By digitising your photo albums and loose photographs and uploading them to platforms like Google Photos, you can immediately benefit from advanced search, archive, and reminder features

When we create digital photos from your precious memories, we use innovative retouching and color correction tools, so your old photos look as good as they can be. Plus, with your own photo editing software and image enhancement tools, you can improve and edit digital photographs the way you want.

With photo editing software, you can improve the quality of your slides without losing the original version

What Makes Capture the Best Photo Scanning Service?

Trusted by Top Retail Brands
We have been a trusted partner to major brands like Costco, Walmart, Google Photos, and CVS.
​State-of-the-Art Tracking and Security
Track your precious memories every step of the way, so you can have peace of mind knowing they are safe
100% Satisfaction Guaranteed
If you’re unhappy with the photo digitisation results, we’ll reprocess them for free.
The Fastest Turnaround Time
You will receive your digitised photos within 14-28 days – much faster than the industry standard of 30+ days.
Google Photos Auto Integration
API integration to allow automatic upload to your library.
Complimentary 30-Day Backup

Our complimentary 30-day backup on cloud storage of your digitised photo albums keeps your photographs protected no matter what happens.

Choosing a Photo Scanning Service

To preserve your photos, photo albums, and the family memories they contain, you can scan photos to digital format yourself or choose the best photo scanning service. Let’s check out the pros and cons of your options!

Our photo digitisation experts deliver the highest quality and the ultimate care. With over 20 years of experience, we've helped 12 million people preserve their photos, negatives, and slides. Trusted by major retailers like Walmart, CVS, SAMS Club, and Google Photos, we empower customers to preserve their memories for generations to come. In addition to digital downloads via Google Photos, we also offer digital format options such as USB flash drives. The best part is that we are just as affordable as any other option. As an added value, we’ll get your originals as well as your high-quality digital copies back to you in less than 14 days.

  • Pros

High-quality enhancement with glare removal, professional cropping, and colour correction so you receive print-quality digital images that bring your family memories to life

We understand the importance of your photos and invest heavily in top-notch security systems to ensure their protection. With meticulous tracking at every step, your memories are always in safe hands.

Quality guarantee - we’ll reprocess the scanning if you are not 100% satisfied.

Affordable at only HK$2 per scanned image

  • Cons

We only accept photos from 2” x 2” up to 8” x 12” (or albums up to 14” x 14”)

In addition to photo scanning, our advanced technology scans entire albums without removing photos. This unique service is only available at Capture and is perfect for delicate vintage albums.

Even if your photos are stuck in an album, simply give them to us and we'll scan them as is.

Our scanning includes colour correction, auto-cropping, and glare removal for amazing results.

  • Pros

Simple, easy, fast: No need to remove photos from albums!

Receive vivid, print-quality digital images with glare removal, professional cropping, and colour correction.

Your memories are in safe hands with our top-notch security systems and meticulous tracking at every step.

Photos stay intact - again as we don’t need to remove them from the albums.

100% satisfaction or we'll reprocess the scanning.

14-day (or less) turnaround time without added charges.

Affordable at only HK$2 per scanned image

  • Cons

We only accept albums up to 14” x 14”

Photo scanner equipment will help you scan photos to digital format one at a time. Each scan will produce a new JPEG file. It requires lots of work but generally gives good results. However, you will pay for good quality digital memories because these machines cost US$300 or more. For example, the popular and reputable Epson FastFoto costs US$499.99. If you want a more affordable option, then a standard flatbed scanner can work, but the results won’t be as professional in appearance. .

  • Pros

Typically decent quality DPI resolution (depending on the machine)

Creates JPEG files, which typically have good detail and colour

  • Cons

Expensive, especially for the best photo-scanning service equipment

Time-consuming because you must complete each scanned image separately

You will have to remove each photo, which means you potentially damage old photos

You can use a digital camera or smartphone to take digital images of your physical photos. It’s fast and affordable because you can conveniently perform the scanning routine at home with items you already have. However, the digital copy will end up looking worse than the original photograph because it will pick up glares, dust, fingerprints, and other inconsistencies. It will also reduce the quality and produce a lower-resolution DPI.

  • Pros

Affordable (if you already have a camera)

Convenient and you can do it yourself

  • Cons

Low-quality that looks different from the original family photo

Will show glares, dust, scratches, and debris

Harder to crop so you may cut out some of the picture or show surrounding areas

Photo scanning apps like Photomyne take advantage of your smartphone technology to scan your photos better than simply using your camera, but the quality of the scans will depend primarily on the quality of your phone’s camera, lighting conditions, and your skill level. Plus, it’s a very time-consuming process to create each digital image one by one.

  • Pros

Affordable as long as you own a smartphone with a decent camera

Affordable and simple do-it-yourself process

  • Cons

Time-consuming, especially if you want single images

Quality depends on many factors including the quality of the camera, lighting and surroundings, and user skill

May show more glares, dust, reflections, and other frustrating imperfections

Service Details

Image Format
Digitise each photograph to a JPEG file
Image Enhancement Technology
Glare removal & Colour correction 
(Depending on the situation depicted in the photo)
Uploaded to Google Photos Library or a USB flash drive
Complete within 2 to 4 weeks
Digitisation Express Fee: 20% of total order (*Complete within 2 weeks)
Accepted Format
  • Black and white / colour
  • Size up to 22" X 14" (55 X 35 cm) 
  • Calendars with photos

What Types of Photos Can You digitise?

Print Photos

Capture can digitise loose photos sizes 2” x 2” up to 8” x 12”, but we cannot accept sheets. This includes print photos in black and white and color including, but not limited to, 2” x 2”, 2” x 3”, 4” x 6”, 5” x 7”, 8” x 8”, 8” x 10”, and 8” x 12”.


Finally, we can also convert 35mm, Super 35 mm, 110/220, 126, 127, and 127 Superslide photo slides (cardboard or plastic mounts only). 

How Does Capture's Photo Scanning Service Work?

1. Payment

Order online or at Capture Experience Centre. Choose the media you want to digitise and the output format.

2.  Drop Off Your Media

Bring your Photo Albums to Capture Experience Centre. Our Memory Specialists will check the quality and process your order.

3.  Receive digital copies

We’ll keep you updated about the scanning process and when we finish the scanning process, you receive high-quality digital versions of your wonderful photographs as well as the original albums.

Capture's   Photographs   Pickup Service


1. Schedule Pickup

Schedule the pickup online. The courier will provide you with a Capture Bag for you to pack your photographs and photo albums.

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2.   Door -to-Door Pickup

Once the second scheduled appointment with Capture is confirmed, the courier will visit your home to collect the Capture Bag. All collected media will then be securely delivered to Capture.

Delivery Fee:

  • Order total exceeds HK$2,500: Free of charge
  • Order total is less than HK$2,500: HK$200 fee applies

3.   Receive Digital Copies

We’ll keep you updated about the scanning process and when we finish the scanning process, you receive high-quality digital versions of your wonderful photographs as well as the original albums.

Preserve Your Photos    Right Now!

Photos are faded, yellowed, damp or mouldy

Over time, photos become oxidised and damaged, causing irreversible bad effects on memories! Having all your photos digitised then stored in the cloud, with a service like Google Photos or USB, protects your photos from being damaged and gives you easy access to your memories at anytime on different devices.

faded photos scanning/digitisation
before after photo digitisation

How  the photographs digitisation looks like?

Capture HK digitise your photographs to digital jpg file with professional quality. We preserve your memories by turning your yellow photos into a brand new one. We recover the colour of your faded photos and bring them back to normal and enhance the quality! We remove the glare of your photos and keep as more details as possible.

How Much Does Capture Photo Scanning Service Cost?

Capture only charges for successfully scanned photos, which means you pay nothing if, for any reason, we cannot adequately scan any photo to your satisfaction. For loose photos, you only pay HK$2.5 for each.

Frequently Asked Questions

Simply drop-off media at the Capture Experience Center and estimate the number of photos you want us to digitise as close as possible. Then, will contact you to confirm what to scan if the estimated number is not accurate.

No! Capture offers the first-ever touchless photo album scanning service, which means we can scan photo albums as-is, without removing each individual photograph.

Capture can scan photos from 2” x 2” to 8” x 12”.

Can you digitise negatives?​

At the moment, we do not offer a service specifically for digitising negatives.

We accept albums of all sizes up to 14” by 14” and can preserve photos of any size within an album or scrapbook.

No, we can also digitise Super 8 film, slides, VHS tapes, Betamax videotapes, MiniDV home movies, film reels, and more!

Yes, Capture conversion service can scan documents within your photo albums as long as the dimensions do not exceed that of the photo album. If the document is folded or not attached to your photo album, we may need to touch it to position it for high-quality scanning, but we always treat your media with utmost care. Please include additional information with your order about any documents and let us know if you have any questions about what types of photos, documents, and scrapbooks we can scan.

What our customers say

Yin Lok Wong
Yin Lok Wong
16 天前
very helpful and responsive, quality service
Joseph Ng
Joseph Ng
29 天前
Digitalised my wedding videos here. Great service. Professional and courteous. Would highly recommend.
Felix Chan
Felix Chan
1 個月前
Excellent service
Bjoern Lindner
Bjoern Lindner
1 個月前
Great service! Fast, efficient, transparent process!!!
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Digitisation Service Pricing

Service Pricing

HK$2.50/ photograph

Photo Album   Pricing

Capture What Matters

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